Recent Posts

Winter Safety Driving Tips

1/10/2020 (Permalink)

white suv driving on snowy road Drive Safely

Weather conditions in Maryland change quickly during the winter months. SERVPRO of Edgewater/Deale-Churchton/Lothian wants to make sure you are safe while driving during a winter storm. Here are a few tips to keep in mind:

You Snooze you Lose. Don’t hit the snooze button — give yourself extra time when weather is bad. Drivers who give themselves extra time to get to their destination help ensure a safe and appropriate speed for road conditions, and an adequate following distance.

Sharing the Road with School Buses. In all 50 states, it’s illegal to pass a school bus that has its stop arm out and red flashing lights on. It’s estimated that 70,000 drivers break this law every school day, causing close calls and injuries to children. Everyone plays a role in ensuring students get to school safety, so please use caution and maintain a safe following distance. Click here to view a Maryland School Bus laws.

Make sure the wiper blades, tires, battery and defroster are in good working condition before inclement weather hits. Keep the vehicle’s gas tank full and check window washer fluid levels. Driving is a visual task, so always be sure your windows and mirrors are clean and clear and your visibility is good.

Pedestrians are more likely to be rushing during cold temperatures and could be hidden by poor visibility or snow banks. Remain alert for children who may be hidden or standing in or near the street at the bus stop due to mounds of plowed snow.

Adjust your driving behavior to the weather conditions. During winter, this often requires slowing down and increasing your following distance. Anticipate that bridges and overpasses may be frozen, even if the roadway is not, and minimize acceleration and hard-braking.

Residential Fire Damage

1/8/2020 (Permalink)

kitchen damaged by fire Kitchen Fire

SERVPRO of Edgewater/Deale-Churchton/Lothian performed fire restoration and reconstruction services on this home after it suffered tremendous fire damage. We can work with your insurance company to get your home restored as quickly and efficiently as possible.

Here are some recommendations on what you can do until help arrives:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Edgewater/Deale-Churchton/Lothian has national accounts with many insurance companies, including Metlift, Homesite, Erie, Travelers and more. Our estimators and project managers can work with policy holders, agents, and adjusters to make an insurance claim as seamless as possible.

Our primary focus is to help make it… “Like it never even happened.”

Faster to any Disaster

1/2/2020 (Permalink)

stop watch cartoon Response Time

Faster to any Disaster

Homeowners and property managers trust SERVPRO of Edgewater/Deale-Churchton/Lothian because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster.

We care about readiness for our community, we are faster than our competition, we are the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results, restores your property at a faster rate, getting you back in your home or business sooner.

Did you know that SERVPRO of Edgewater/Deale-Churchton/Lothian is open 24/7/365? Weather a job is big or small, our team will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

When a disaster puts the things that matter most to you on the line, you want to contact the team that is faster to any disaster.

SERVPRO of Edgewater/Deale-Churchton/Lothian Customers

12/17/2019 (Permalink)

woman holding award Diane Whittles

Do you know each SERVPRO franchise is independently owned and operated? The SERVPRO of Edgewater/Deale-Churchton/Lothian franchise is owned by Diane Whittles. Diane has spent her entire life in Anne Arundel County, and is proud of the business she created.

Diane became the owner of SERVPRO of Annapolis/Severna Park after her husband passed away in 2012.  Our franchise is a woman-owned minority business enterprise and certified by the state of Maryland.  Since Diane’s time at the helm, she has grown the business exponentially. In 2018, she purchased her third SERVPRO franchise, SERVPRO OF Pasadena/Gibson Island/Lake Shore.

SERVPRO of Edgewater/Deale-Churchton/Lothian has been so successful because of the team Diane has put together. The team is well-trained and highly educated. Team members communicate well with each other and work hard to ensure customer satisfaction. This is why our customers work with SERVPRO of Edgewater/Deale-Churchton/Lothian.

Get Winter Ready!

12/13/2019 (Permalink)

frozen pipe Frozen Pipe

Freezing temperatures will soon be upon us and unfortunately frozen sprinkler pipes may be a result. Maryland weather can be very unpredictable and winter is on its way. Are you winter and snow ready?

Did you know a sprinkler pipe at a typical flow rate of 30 gallons per minute can expel as much as 500 gallons of water in 15 minutes. Imagine you are at work when a sprinkler pipe bursts in your neighbor’s unit or worse yet your own. 

According to the Anne Arundel County Office of Emergency Management (OEM), the Winter outlook says that “temperatures are favored to be above average with no parts favored to be colder than average; precipitation includes wetter-than-average conditions; and drought conditions will continue to improve….” Click here to read more.

  • Here are a few tips to consider for your family:
  • Make a family communications plan while together for the holidays.
  • Travel safely, well-rested, and during daylight hours.
  • Keep space heaters on a single electrical cord and at least 3 feet away from flammable objects.

SERVPRO of Edgewater/Deale-Churchton/Lothian wishes you a safe winter.

Holiday Fire Emergency Tips

12/6/2019 (Permalink)

Christmas Tree Fire Christmas Tree Fire

SERVPRO of Edgewater/Deale-Churchton/Lothian has the specialized fire restoration training needed to restore your home/business and property to pre-fire condition.. A fire is always difficult and especially during the holiday season. Here’s a few holiday emergency tips to keep your property safe:

  • Keep space heaters on a single electrical cord and at least three feet away from flammable objects.
  • Check the water in your tree every day. A dry tree Is very flammable.
  • Before guests arrive for the holidays, check your smoke alarm batteries.
  • Get your chimney checked by a professional before lighting the fireplace.
  • Keep candles away from flammable materials, better yet use flameless candles.
  • Unattended cooking is the leading cause of house fires.
  • Keep an eye on what you fry! Most cooking fires start when frying food.
  • During the holidays, do not overload extension cords.
  • Always turn off holiday lights at night or when you leave your home or office.

Be fire smart as you deck the halls this season! Give the gift of emergency preparedness, develop a SERVPRO of Edgewater/Deale-Churchton/Lothian Emergency Ready Profile (ERP).

Prepare Your Business for Winter

12/3/2019 (Permalink)

Trees in the snow Winter Weather

Winter is on its way, is your business ready? SERVPRO of Edgewater/Deale-Churchton/Lothian can help prepare your business with an Emergency Ready Profile (ERP). But, here are 5 tips you can implement yourself:

  1. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  2. Stay tuned to radio or television for quickly changing weather conditions.
  3. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  4. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  5. Stay aware of your surroundings when holiday shopping especially at night. If you see something…say something. Call 9-1-1.

SERVPRO of Edgewater/Deale-Churchton/Lothian can provide you with assistance by developing an ERP. As part of a well thought-out Contingency Plan, your ERP will contain information you need in the event an emergency situation occurs. To get started, call us today (410) 867-3590.

Why SERVPRO of Edgewater/Deale-Churchton/Lothian

11/19/2019 (Permalink)

SERVPRO of Edgewater/Deale-Churchton/Lothian logo SERVPRO of Edgewater/Deale-Churchton/Lothian

As a franchise of SERVPRO Industries, SERVPRO of Edgewater/Deale-Churchton/Lothian is required to adhere to several standards. Some of these standards include: brand recognition, training, and quality controls. Let’s dive deeper into each of these topics.

Brand Recognition. SERVPRO of Edgewater/Deale-Churchton/Lothian follows a Brand Identity Guide that is updated regularly. Nationally developed brand standards include logo design as well as how the logo is used in advertising. Brand standard colors and fonts are used throughout the nation to develop a brand that is impossible to miss.

Training. SERVPRO of Edgewater/Deale-Churchton/Lothian Certifications include:

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CMR - IAQC Certified Mold Remediator
  • CMT - Certified Mold Technician
  • CMT - Commercial Carpet Maintenance Technician
  • CPM - IAQC Mold Certified Project Manager
  • CRMR - Council-Certified Residential Microbial Remediator
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and Safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • WRT - Water Damage Restoration Technician

Quality Controls. Just like other successful businesses, SERVPRO of Edgewater/Deale-Churchton/Lothian has clearly documented processes in place to insure proper disaster cleanup. Whether your property suffers water damage or needs mold remediation, we have a proven plan to restore the damage.

Our franchise has over 45 years of leadership in cleanup and restoration. When fire, water, mold, and other damage take control of your life, we help you take it back.

How to Prevent Your Sump Pump From Freezing

11/18/2019 (Permalink)

wet basement floor with sump pump Sump Pump Water Damage

Winter weather is quickly approaching. Did you know your sump pump discharge lines faces the risk of freezing? Your sump pump is designed to keep all excess water out from your basement, but it can’t do that if the discharge line is frozen. A frozen discharge line not only puts your basement at risk, but it can seriously damage your sump pump.

Here are some warning signs of a damaged sump pump:

  • Your sump pump is constantly running. If your sump pump is constantly running, it could mean a number of problems, call a plumber.
  • Frequent on and off cycling. A sump pump that constantly turns on and off could imply several problems and it should be inspected by a plumber.
  • Wet areas. Because a sump pump is designed to remove any excess water from your basement, it’s best to be located at the lowest spot on the floor. If you can’t locate your sump pump at the lowest spot, installing a PVC feed line should help to remove any remaining excess water.
  • Odors and humidity. Sump pumps have an airtight lid that’s designed to keep all odors humidity from rising out of the sump pit. If you smell something foul coming out of your sump pump, you might have a loose or broken lid.

Here are a few tips to prevent the sump pump drainage line from freezing:

  • Keep your water running. One reason for your plumbing freezing is if there is any excess water that isn’t running. If the water can’t flow throughout your house, it’s more likely that any water inside your sump pump will freeze.
  • Prevent the water from meeting freezing air. The best way to prevent a discharge line from freezing is with as much insulation as possible. To achieve this, you can try burying the line deeper underground, or try adding insulation using hay and a tarp.
  • Give your sump pump a slight slope. One of the easiest ways to prevent a frozen discharge line is by letting gravity do the work. When you’re looking at where the sump pump lines go, try and see if you can make them go at a slope versus a straight line, as gravity will help keep the water running. If your house isn’t on a natural slope, you can make one.
  • Add some insulation. Just like the pipes running through your home, adding some insulation can help drastically prevent a frozen discharge line. To properly insulate your discharge line, you should be able to find what you need at a local hardware store.

Nothing is worse than having damaged plumbing in the dead of winter because it can result in costly damages. You can keep your sump pump discharge line running properly this winter and all it involves is some maintenance.

What Happens When Water Sits?

11/11/2019 (Permalink)

stream from water Water

Water is so powerful that it can form mountains. But, when water is left sitting in your property it can become hazardous to your health. SERVPRO of Edgewater/Deale-Churchton/Lothian restored a property where a basement leak left standing water in a home for 2 weeks untreated. SERVPRO of Edgewater/Deale-Churchton/Lothian employees IICRC Water Mitigation Technicians that can properly treat a property with stagnant water.

Standing water is a breeding ground for bacteria, mold, and parasites that can be harmful to your health. While contaminated water poses a bigger health risk, bacteria will even grow in clean water. Mold can begin to grow and spread in as little as 48 hours.

A home experienced a basement water intrusion that went undetected for 2 weeks while the homeowner was hospitalized. Based on the insurance adjuster’s suggestion, the homeowner contacted SERVPRO of Edgewater/Deale-Churchton/Lothian when he witnessed the amount of stagnant water as well as mold in the property. The complete basement and first level of the home, up to the ceiling, was covered in mold. This included couches, kitchen cabinets, flooring, and walls…everything you can think of. Our team provided water extraction, drying, dhimmification, as well as mold mitigation. They use a variety of cleaning techniques to clean and sanitize your belongings.

SERVPRO of Edgewater/Deale-Churchton/Lothian is highly qualified to handle stagnant water. Our team members are certified and well-trained in water damage and mold mitigation. When standing water is found in your property, remember the team that is faster to any sized disaster, SERVPRO of Edgewater/Deale-Churchton/Lothian.