Recent Posts

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO employees cleaning in building Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Edgewater/Deale-Churchton/Lothian at (410) 867-3590.

How Does Mold Effect Indoor Air Quality?

3/13/2020 (Permalink)

air mold molecule Air Quality

SERVPRO of Edgewater/Deale-Churchton/Lothian performs mold remediation and restoration services. When we get calls regarding odor, allergies, and respiratory issues, we may recommend Indoor Air Quality (IAQ) testing. With any health issues, it’s important to contact your physician first. Allergy testing, for example, should reveal specific allergies.

Molds can be found almost anywhere. They can grow on virtually any substance, providing moisture is present. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.

Indoor Air Quality (IAQ) is a measure of how clean the air is inside the buildings where we live, work, and play. IAQ is affected by many different things:

  • a building’s ventilation system (HVAC)
  • chemicals or microbes (such as mold) that enter the building
  • chemicals like cleaning products and art supplies that are used in the building
  • chemicals that are created by activities inside the building

Click here to review the Environmental Protection Agency’s Guide to Indoor Air Quality.

If you have concerns about mold or IAQ, contact us or contact Environmental Solutions Inc.

Why is Candle Smoke Flammable?

2/21/2020 (Permalink)

lit tea candles Tea Candles

The cheapest and most widely used candle is made of paraffin—which is derived from petroleum. When burned, it releases a toxin called toluene, which has been found to cause DNA strand breakdown, affecting the nervous system.

When you are burning a candle, you are essentially vaporizing the liquid wax into a gas that is flammable. This vapor can then be used as fuel for the candle flame. It is this vaporized wax that fuels all candle flames used with conventional wax-based candles. Click here to read more.

Smoke from candles is actually soot. Smoke is just soot and other particulates carried on the hot air rising off the flame. When you put the top on a jarred candle and trap the smoke, it cools. And, the particulates in the candle settle onto the candle and the inside walls of the jar.

Fireplaces, cigarettes and the burning of candles can all result in soot stains on walls. Though soot collects on other surfaces in the home, soot stains are easy to spot on light-colored walls. Aside from being unattractive, soot can create a health hazard.

In general, candles won’t set off your smoke alarm. However, they can cause a fire. SERVPRO of Edgewater/Deale-Churchton/Lothian has provided fire damage remediation and reconstruction to several properties where candles were the cause of the fires.

How big is SERVPRO of Edgewater/Deale-Churchton/Lothian?

2/6/2020 (Permalink)

contact information for SERVPRO Contact Information

SERVPRO Industries has more than 1,700 franchises that are operating nationwide, and SERVPRO continues to grow. The need for experienced, IICRC certified, trained, and professional cleanup and restoration experts is recession resistant, and the growth potential inside of a proven system presents an opportunity for prospective franchisees.

SERVPRO of Edgewater/Deale-Churchton/Lothian is a woman-owned business. This franchise shares the same owner as the SERVPRO of Annapolis/Severna Park and currently employs 22 people that operate out of a 10,000 square foot facility in Arnold, Maryland.

Our facility is so vast that we store and restore property right on location. For example, if your dining room set has smoke/soot damage, SERVPRO of Edgewater/Deale-Churchton/Lothian can restore the damage and store your furniture while your home is being mitigated and restored.

Being the largest restoration company in the industry provides SERVPRO of Edgewater/Deale-Churchton/Lothian with all the resources to necessary to leave your property “Like it never even happened.”

Does Water Damage Floors?

1/21/2020 (Permalink)

man removing wood floor Water Damage on Floor

Customers often ask SERVPRO of Edgewater/Deale-Churchton/Lothian if water damages flooring. The answer isn’t always straight forward. Depending on the type of flooring you have, water damage may not occur. Here are some general answers:

Laminate Floors. The top of laminate flooring is technically resistant to water damage. If you spill some water on laminate flooring but promptly wipe it up, then the floor will suffer no damage. Unfortunately, the situation changes if and when flooding occurs. If and when laminate flooring becomes saturated with water, it becomes warped and damaged.

Hardwood Floors. Whether it’s raining outside and water managed to get onto your hardwood floors or there’s a spill or leak within your house, when your wood floors are exposed to water or moisture, they are at risk of cupping and permanently damaged. At SERVPRO of Edgewater/Deale-Churchton/Lothian we can use Rescue Mats to dry hardwood floors. Rescue Mats pull moisture out of the floor with a vacuum.

Tile Floors. Ceramic floor tiles are not harmed by standing water but it can damage the grout between the tiles and detach the adhesive. The damage may not become noticeable for many weeks or even months, until after flood waters have diminished. Rescue Mats can be used on tile floors to remove moisture in the grout as well as sub floors.

If you feel your floors need further inspection due to a recent water damage, please reach out to us at (410) 867-3590.

What is Water Damage Mitigation?

1/20/2020 (Permalink)

wet floor from water damage Water Damage

Water emergencies can happen at any time…A pipe can break in the middle of the night, or a heavy rain can cause a flooded basement. That’s why SERVPRO of Edgewater/Deale-Churchton/Lothian performs water mitigation as well as water restoration services 24/7.

If your home or business suffers from a water intrusion, our top priority is time. Time is of the essence when it comes to mitigating the water damage. Once the source of the water has been contained, our water mitigation team will move swiftly to get your property and contents dry.

Our equipment removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property. And, yes, we’ve had to remove that much water.

If your home or business requires extensive restoration or cleaning, SERVPRO of Edgewater/Deale-Churchton/Lothian can conduct an organized, efficient move-out to protect your belongings from further damage.

Water Mitigation is the first step in the water damage process. The next step involves water restoration and, finally, reconstruction.

SERVPRO of Edgewater/Deale-Churchton/Lothian prides ourselves on being the one-stop shop for water mitigation, restoration, and reconstruction.

Winter Safety Driving Tips

1/10/2020 (Permalink)

white suv driving on snowy road Drive Safely

Weather conditions in Maryland change quickly during the winter months. SERVPRO of Edgewater/Deale-Churchton/Lothian wants to make sure you are safe while driving during a winter storm. Here are a few tips to keep in mind:

You Snooze you Lose. Don’t hit the snooze button — give yourself extra time when weather is bad. Drivers who give themselves extra time to get to their destination help ensure a safe and appropriate speed for road conditions, and an adequate following distance.

Sharing the Road with School Buses. In all 50 states, it’s illegal to pass a school bus that has its stop arm out and red flashing lights on. It’s estimated that 70,000 drivers break this law every school day, causing close calls and injuries to children. Everyone plays a role in ensuring students get to school safety, so please use caution and maintain a safe following distance. Click here to view a Maryland School Bus laws.

Make sure the wiper blades, tires, battery and defroster are in good working condition before inclement weather hits. Keep the vehicle’s gas tank full and check window washer fluid levels. Driving is a visual task, so always be sure your windows and mirrors are clean and clear and your visibility is good.

Pedestrians are more likely to be rushing during cold temperatures and could be hidden by poor visibility or snow banks. Remain alert for children who may be hidden or standing in or near the street at the bus stop due to mounds of plowed snow.

Adjust your driving behavior to the weather conditions. During winter, this often requires slowing down and increasing your following distance. Anticipate that bridges and overpasses may be frozen, even if the roadway is not, and minimize acceleration and hard-braking.

Residential Fire Damage

1/8/2020 (Permalink)

kitchen damaged by fire Kitchen Fire

SERVPRO of Edgewater/Deale-Churchton/Lothian performed fire restoration and reconstruction services on this home after it suffered tremendous fire damage. We can work with your insurance company to get your home restored as quickly and efficiently as possible.

Here are some recommendations on what you can do until help arrives:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Edgewater/Deale-Churchton/Lothian has national accounts with many insurance companies, including Metlift, Homesite, Erie, Travelers and more. Our estimators and project managers can work with policy holders, agents, and adjusters to make an insurance claim as seamless as possible.

Our primary focus is to help make it… “Like it never even happened.”

Faster to any Disaster

1/2/2020 (Permalink)

stop watch cartoon Response Time

Faster to any Disaster

Homeowners and property managers trust SERVPRO of Edgewater/Deale-Churchton/Lothian because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster.

We care about readiness for our community, we are faster than our competition, we are the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results, restores your property at a faster rate, getting you back in your home or business sooner.

Did you know that SERVPRO of Edgewater/Deale-Churchton/Lothian is open 24/7/365? Weather a job is big or small, our team will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

When a disaster puts the things that matter most to you on the line, you want to contact the team that is faster to any disaster.

SERVPRO of Edgewater/Deale-Churchton/Lothian Customers

12/17/2019 (Permalink)

woman holding award Diane Whittles

Do you know each SERVPRO franchise is independently owned and operated? The SERVPRO of Edgewater/Deale-Churchton/Lothian franchise is owned by Diane Whittles. Diane has spent her entire life in Anne Arundel County, and is proud of the business she created.

Diane became the owner of SERVPRO of Annapolis/Severna Park after her husband passed away in 2012.  Our franchise is a woman-owned minority business enterprise and certified by the state of Maryland.  Since Diane’s time at the helm, she has grown the business exponentially. In 2018, she purchased her third SERVPRO franchise, SERVPRO OF Pasadena/Gibson Island/Lake Shore.

SERVPRO of Edgewater/Deale-Churchton/Lothian has been so successful because of the team Diane has put together. The team is well-trained and highly educated. Team members communicate well with each other and work hard to ensure customer satisfaction. This is why our customers work with SERVPRO of Edgewater/Deale-Churchton/Lothian.